Droplets for Auto: Sales, Insurance, & Financing

Focused.

From the time a customer steps foot on a lot to the time they commit to making a purchase… it is that small window that Droplets make the biggest impact.

Automated test-drive customer intake and follow-up communications are key to going from ‘just browsing’ to buying.

For Dealerships

Dealers have to obtain a copy of a person’s driver’s license before the customer drive off the lot to test-drive a vehicle but Droplets does this digitally (paperless) with a mobile iPad app.

At the same exact time as keeping the dealership in compliance with the ID verification regulations (the second it takes a digital copy), Droplets becomes a lead generation platform that pairs customers actively test driving a vehicle, in real time, with a licensed insurance agent and lenders to get a free quote and streamline the vehicle purchase application process. This can be in-house finance departments or third-party financing partnerships.

How it does this:

By integrating with a dealer’s inventory system, Droplets already know what vehicle is being test-driven. Once the customer’s driver’s license digitally copied, the customer information is automatically stored in Droplets secure portals.

Customer Service Benefit

Upon request (with the click of a button), dealers & the sales reps are now in a position to help their customers instantly get insurance and financing quotes, without having to do any additional actions that they would not normally do.

For Insurance Agencies

Droplets pairs licensed insurance agents with customers actively test driving a vehicle, in real time, through a secure Web based lead generation portal with a warm transfer conducted by the auto sales rep!

This enables insurance agents to provide a free quote while the customer is actively test driving the vehicle!

How its done:

By integrating with a dealer’s inventory system, Droplets already has the specs on the vehicle being test-driven. Once the customer’s driver’s license is digitally copied, the customer information is automatically stored in Droplets’ secure insurance portal.

With the dealer providing the vehicle specs and the customer’s driver’s license, that is enough information to provide a solid basic quote.

Through our streamlined automated communication processes, Droplets facilitates a warm transfer from the dealership sales person over to the insurance agency. This helps the agency get the remaining information from the customer necessary to bind the policy in a friendly way that is NOT a cold call!

For Financing

Droplets is a Web based lead-generation platform that pairs customers actively test driving a vehicle, in real time, for lenders to provide a free financing quote by streamlining the vehicle financing application process.

This can be an in-house finance departments or through third-party financing partnerships.

How its done:

​By integrating with a dealer’s inventory system, Droplets already has the specs on the vehicle is being test-driven. Once the customer’s driver’s license is digitally copied, the customer information is automatically stored in Droplets’ secure financing portal.

Through our streamlined communications processes, Droplets helps the financing team get the remaining customer information necessary to close the deal.